Crisis Intervention

The four related subjects we will discuss in this course are:

• Crisis Intervention and Workplace Violence
• Bomb Threats and Active Shooters

As a professional security officer, you can expect to be involved in a crisis situation at some time in your career. The purpose of this module is to give you some techniques for handling such situations. This is called "crisis intervention training," or CIT. (CIT is also sometimes referred to as "crisis intervention techniques.") There is a lot going on during any crisis situation, and this brief class cannot make you an "expert" in CIT. But by the time we are done, you will have a basic understanding of what you, as a security officer – not as a police officer – need to do in order to manage a crisis effectively.