Public Relations, Community and Client (4 Hours)

In the first module, we will have a brief "Introduction to Private Security" in America, and how it differs from "law enforcement." Then, in the second module, we will discuss the "Ethics" that should be part of every security officer's life. In the third module, we will provide an understanding of "Professionalism" as it applies to private security officers. This includes the security officer's demeanor and appearance as well as their having the proper attitude and conduct. This naturally leads into the fourth module: "Public Relations" by discussing how the security officer's ability to interact with their client, law enforcement, and the public at large affects their performance and their image. In the fifth module, we will discuss "Crisis Management" – what constitutes a crisis and the security control measures available for managing crises. In the sixth and final module, we will discuss "Substance Abuse," both for their effects in the workplace, as well as the physical and mental changes that may indicate a substance abuse problem in security officers or in the client's employees.